Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share this informational guide on common failure emails received for automation and how to correct them.
The common emails errors explored on this document would be the following:
- Invalid FTP Move.
- Invalid FTP rename.
- FTP/SFTP: Invalid username or password.
- FTP/SFTP: Cannot find file: “FileNameGoesHere” on the remote server.
Please see the attachment’s section below to download the document.
*These errors are currently only received, If an email is included in the automation error log textfield.*
I hope this quick informational guide helps further in your troubleshooting journey.
For more additional resources into what can be accomplish by the automation app, please reference the following knowledge base articles:
Creating a Rule for the AutomationApp
Feedback/Questions
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