Best Answer

Backdate ILT Enrollments

R
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Hi all,

I often need to upload records for sessions that occurred weeks in the past. The enrollment date, however, seems to default to the day you create the session/event. 

Is there a way to change the enrollment date so that it matches the completion date?

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Best answer by Jtischler 28 July 2022, 15:52

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lrnlab
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HI @rloverin don't think you can do this via the front-end but support just did this for us to correct an issue using the APIs

https://doceboapi.docebosaas.com/api-browser/

Jtischler
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Hi @rloverin , @lrnlab is correct, the only way to do this currently is through API.  There is one alternative and that is uploading completions as external training records.  This allows you to set the completion date.  The big BUT in this method is that external training records don’t show up in standard course reporting.  You have to create and run a report specifically on external records in order to get the data.

R
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Thank you both. At least I have an answer as to why we can’t change the enrollment information. 

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