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Backdate ILT Enrollments

  • July 28, 2022
  • 3 replies
  • 104 views

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Hi all,

I often need to upload records for sessions that occurred weeks in the past. The enrollment date, however, seems to default to the day you create the session/event. 

Is there a way to change the enrollment date so that it matches the completion date?

Best answer by Jtischler

Hi @rloverin , @lrnlab is correct, the only way to do this currently is through API.  There is one alternative and that is uploading completions as external training records.  This allows you to set the completion date.  The big BUT in this method is that external training records don’t show up in standard course reporting.  You have to create and run a report specifically on external records in order to get the data.

3 replies

lrnlab
Hero III
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  • Hero III
  • July 28, 2022

HI @rloverin don't think you can do this via the front-end but support just did this for us to correct an issue using the APIs

https://doceboapi.docebosaas.com/api-browser/


Jtischler
Helper II
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  • Helper II
  • Answer
  • July 28, 2022

Hi @rloverin , @lrnlab is correct, the only way to do this currently is through API.  There is one alternative and that is uploading completions as external training records.  This allows you to set the completion date.  The big BUT in this method is that external training records don’t show up in standard course reporting.  You have to create and run a report specifically on external records in order to get the data.


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  • Author
  • July 28, 2022

Thank you both. At least I have an answer as to why we can’t change the enrollment information.