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Being notified of platform downtime

  • November 7, 2023
  • 4 replies
  • 143 views

How can I be notified of known platform issues, e.g. platform downtime?

Best answer by Daniel

Hi @SimoneA 

You can check the system status page below.

https://status.docebo.com/

You can also check the known issues thread in the community.

https://community.docebo.com/known-issues-52

 

4 replies

Daniel
Hero III
Forum|alt.badge.img+3
  • Hero III
  • Answer
  • November 7, 2023

Hi @SimoneA 

You can check the system status page below.

https://status.docebo.com/

You can also check the known issues thread in the community.

https://community.docebo.com/known-issues-52

 


JeanetteMcVeigh
Hero III
Forum|alt.badge.img+7

Hi @SimoneA ...and to piggyback on @Daniel, you can subscribe to those pages as well to be notified of changes.


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • November 7, 2023

sadly most often the status page is all green and is not updated in the moment the platform may be down.

I always advocate to immediately log a support request whenever you encounter issues that are persistent and can be reproduced.


Bfarkas
Hero III
Forum|alt.badge.img+6
  • Hero III
  • November 10, 2023

When in doubt, log log log. It helps ge that status page updated for the rest of us :)