Best Answer

Being notified of platform downtime

  • 7 November 2023
  • 4 replies
  • 39 views

How can I be notified of known platform issues, e.g. platform downtime?

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Best answer by Daniel 7 November 2023, 10:23

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Userlevel 7
Badge +3

Hi @SimoneA 

You can check the system status page below.

https://status.docebo.com/

You can also check the known issues thread in the community.

https://community.docebo.com/known-issues-52

 

Userlevel 6
Badge +2

Hi @SimoneA ...and to piggyback on @Daniel, you can subscribe to those pages as well to be notified of changes.

Userlevel 7
Badge +7

sadly most often the status page is all green and is not updated in the moment the platform may be down.

I always advocate to immediately log a support request whenever you encounter issues that are persistent and can be reproduced.

Userlevel 7
Badge +3

When in doubt, log log log. It helps ge that status page updated for the rest of us :)

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