My LMS supports both employees and customers. I want the training to be free for employees but want to charge customers.
What is the best approach, looking for suggestions.
Is this a use case for subscriptions?
Answer
Can I have a course that is free for employees and charge customers?
Best answer by lrnlab
Technically this is not possible to do with a single course...however…
We enabled the Content Partner App where you can apply a % discount to anyone belonging to a branch that is associated with the Content Partner...a little long to explain here but you could conceivably apply a 100% discount to anyone belonging to branch X while everyone else outside that branch would pay the advertised price.
https://help.docebo.com/hc/en-us/articles/360020082200-Managing-the-Content-Partners-App
if this is too complicated, you can simply create a copy of the course; place 1 in your “for sale” catalogue and the free one in your employee/internal catalogue
+10Technically this is not possible to do with a single course...however…
We enabled the Content Partner App where you can apply a % discount to anyone belonging to a branch that is associated with the Content Partner...a little long to explain here but you could conceivably apply a 100% discount to anyone belonging to branch X while everyone else outside that branch would pay the advertised price.
https://help.docebo.com/hc/en-us/articles/360020082200-Managing-the-Content-Partners-App
if this is too complicated, you can simply create a copy of the course; place 1 in your “for sale” catalogue and the free one in your employee/internal catalogue
I have discovered that I can do the affiliation based on branch, group, or individual users!
Thanks!
+10Checked the app and it looks like you can assign individual users and groups…
It’s under the tab called, “Affiliates”
+1We have also sometimes run an end-around on this this by putting the course in a Learning Plan. The course itself can be free for your employees, but then drop that same course in a Learning Plan for customers, perhaps wrapped up with a couple other things like a satisfaction survey or anything like that to engage your customers more, and then put a price on that Learning Plan. Just another option vs. the other solutions posted above.
Dave Kraige
We have also sometimes run an end-around on this this by putting the course in a Learning Plan. The course itself can be free for your employees, but then drop that same course in a Learning Plan for customers, perhaps wrapped up with a couple other things like a satisfaction survey or anything like that to engage your customers more, and then put a price on that Learning Plan. Just another option vs. the other solutions posted above.
I learned that the course to content partner is 1:1. I got a complication in my use case, they now want to provide discounts to different groups.
I think the learning plan approach is going to work for us.
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