Hi everyone,
A questions has come up recently about whether or not it is possible to view the documents uploaded to an Assignment training material after the user’s enrollment has been archived.
One of our uses in Docebo is to keep track of certifications and safety checks, some of which are physical and tie them to a course completion. For example, someone is trained on a piece of equipment, they are evaluated by a trainer, and then upload that completed document to an Assignment as the final step before being certified. Course completion then triggers a certification, certification’s time expires, rinse/repeat.
The problem we are finding is that there does not seem to be an obvious way to view the actual physical document that was uploaded after enrollment is archived. So for example, if someone re-certifies, their old record is archived. We can always establish that a, archived course is assumed to be complete, but that’s not always true and if we were put into a situation where we had to prove someone completed something by showing that document, it doesn’t appear we are able to.
- Can we view the documents after archival?
- How do others handle similar situations? Is it “understood” or assumed that someone re-certifying had a complete and properly recorded record prior?
Side question: We’re investigating moving these types of items to Observation Checklists, but may run into the same issue down the road. What happens to checklists when an enrollment is archived?
