Hello all - any help would be greatly welcome!

I’ve created a certificate with name on one line, and am using the edate_complete] tag below, where the background image shows a date signed.  When I download the certificate in the Certificates area, both dates appear on the form.  However, when I download it as a learner through the course, no dates appear (name does, however).  I’ve marked the course as Completed for the learner, so I think the requirements are met.

Any idea on what I’m doing wrong?