Question

Certificate tag data not appearing in course-view

  • 19 October 2022
  • 2 replies
  • 17 views

Hello all - any help would be greatly welcome!

I’ve created a certificate with name on one line, and am using the [date_complete] tag below, where the background image shows a date signed.  When I download the certificate in the Certificates area, both dates appear on the form.  However, when I download it as a learner through the course, no dates appear (name does, however).  I’ve marked the course as Completed for the learner, so I think the requirements are met.

 

Any idea on what I’m doing wrong? 


2 replies

Userlevel 7
Badge +7

sounds like a bug to me...have you opened a ticket with support?

I haven’t - just assumed I did something wrong.  :)  But, great suggestion - I’ll reach out to support now.  Thank you, @lrnlab !

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