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Question

Certificate template printed in multiple countries

  • August 7, 2025
  • 3 replies
  • 22 views

JessOlcott
Contributor I

Does anyone have any suggestions for designing certificate templates that need to be able to print on standard paper in multiple countries?  My certificates are currently designed for Letter-sized paper as is standard in the US.  However, multiple of my international offices are starting to use our LMS more and more, and would like a way to download a certificate from a course that prints nicely on A4.  I’m not interested in creating multiple copies of every course that we offer just to have a dedicated A4-sized certificate.  Does anyone have any tips or tricks for a certificate design that prints well on both sizes?  Or a creative work-around to have the certificate choose the A4 or Letter sized certificate dynamically based on the learner’s location?  Thanks!

3 replies

lrnlab
Hero III
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  • Hero III
  • August 7, 2025

have you looked at using the multiple certificate option on courses? Not sure about the paper size but I think if you make your background image sized close the paper size (while respecting the max image size of 2560 x 1810) might work? 

When you add the variants, you can configure  for which groups or branches they apply to having your users properly sorted is important

https://help.docebo.com/hc/en-us/articles/360020084280-Creating-and-managing-certificates#h_01H95YY3YYN5AP0T2CA1VY7PME


JessOlcott
Contributor I
  • Author
  • Contributor I
  • August 7, 2025

Ooh, I had not looked into that at all.  That’s a great solution.  Thanks!!


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • August 7, 2025

If you do not see this in your instance, open a ticket with support. I found that’s not always active by default (and is at no additional cost). Hope it works out for you.