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Question

Certificate template printed in multiple countries

  • August 7, 2025
  • 3 replies
  • 106 views

JessOlcott
Novice III

Does anyone have any suggestions for designing certificate templates that need to be able to print on standard paper in multiple countries?  My certificates are currently designed for Letter-sized paper as is standard in the US.  However, multiple of my international offices are starting to use our LMS more and more, and would like a way to download a certificate from a course that prints nicely on A4.  I’m not interested in creating multiple copies of every course that we offer just to have a dedicated A4-sized certificate.  Does anyone have any tips or tricks for a certificate design that prints well on both sizes?  Or a creative work-around to have the certificate choose the A4 or Letter sized certificate dynamically based on the learner’s location?  Thanks!

3 replies

lrnlab
Hero III
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  • Hero III
  • August 7, 2025

have you looked at using the multiple certificate option on courses? Not sure about the paper size but I think if you make your background image sized close the paper size (while respecting the max image size of 2560 x 1810) might work? 

When you add the variants, you can configure  for which groups or branches they apply to having your users properly sorted is important

https://help.docebo.com/hc/en-us/articles/360020084280-Creating-and-managing-certificates#h_01H95YY3YYN5AP0T2CA1VY7PME


JessOlcott
Novice III
  • Author
  • Novice III
  • August 7, 2025

Ooh, I had not looked into that at all.  That’s a great solution.  Thanks!!


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • August 7, 2025

If you do not see this in your instance, open a ticket with support. I found that’s not always active by default (and is at no additional cost). Hope it works out for you.