Can you upload a pdf/doc file as certificate in the Certificate Template. Our org’s comms team have designed the template already.
Best answer by JeanetteMcVeigh
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Userlevel 6
+2
Well, it could be the background picture for your template, but you will need to convert it to the right file type. This is from the knowledgebase article found here (https://help.docebo.com/hc/en-us/articles/360020084280-Creating-and-Managing-Certificates)
- The background image size cannot be more than 2560x1810px and 10MB
- The supported image formats are JPG, PNG, JPEG, GIF
- Images with transparency are not recommended
Once converted you will need to use the designer to place the placeholder data for the certificate.
Good luck!
Userlevel 7
+3
Might want to work with the team to designing it together so that majority is background image, but is easy to add a table or similar on top of it to add the content, and if so you might want them to treat it and approach it as designing an old Email, a lot of the practices and templates from those old setups help out a lot with templates here.
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