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Closed Captioning - Docebo University

  • May 31, 2024
  • 6 replies
  • 114 views

shaizlip
Novice II
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Why is CC not available when watching videos in Docebo University? This is an accessibility that I need, and it makes watching the recorded videos incredibly difficult. 

If it is available, can you please provide instructions to turn them on within DU?

6 replies

pmo
Docebian
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  • Docebian
  • May 31, 2024

Why is CC not available when watching videos in Docebo University? This is an accessibility that I need, and it makes watching the recorded videos incredibly difficult. 

If it is available, can you please provide instructions to turn them on within DU?

Hi @shaizlip can you provide some links where you don’t see CC?

All of our videos should have english CC. 


 


shaizlip
Novice II
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  • Author
  • Novice II
  • May 31, 2024
This is in the May 2024 Readiness Webinar.

 


pmo
Docebian
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  • Docebian
  • May 31, 2024

Why is CC not available when watching videos in Docebo University? This is an accessibility that I need, and it makes watching the recorded videos incredibly difficult. 

If it is available, can you please provide instructions to turn them on within DU?

Hi @shaizlip can you provide some links where you don’t see CC?

All of our videos should have english CC. 


 



Thanks. Can you try again @shaizlip ?

Also, you mentioned videos (plural), have you found any other videos that are lacking captions?


JKolodner
Helper III
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  • Helper III
  • January 20, 2025

These days, many browsers (such as Chrome) have “live captioning” available which will provide quite decent captioning for you.

In Chrome, click on the 3 dot menu in the upper right corner of your browser. Then click on Settings> Accessibility and make sure that Live Caption is turned on.

 



The captioning will appear at the bottom of the screen. One of my hearing impaired coworkers reported that this is really useful for her.

 

 


sjennings78
Guide III
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  • Guide III
  • March 31, 2026

@JKolodner  - OMG… this is a life saver!!  We have had people ask multiple times with having CC as an option on all of our learning videos, but we are not able to go back and add this as an option for all of our courses.  I just tested the option in Chrome and it works with our existing courses.  Thank you!!


JKolodner
Helper III
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  • Helper III
  • March 31, 2026

I’m so glad I could help!