We’ve got a course that has a video uploaded. The course completion pop-up is showing about 10 seconds before the video ends and comes up over the video while it is still showing content.
Is there a setting that can tell it to wait until the entire video finishes playing? Why would it do that?
Best answer by JeanetteMcVeigh
Not sure if you can change it, but this article talks to how training materials are marked complete.
@JGildea as we didn't find a way to change it, at the end of each video, we are adding an 8-second long filler slide, with a message like “lesson completed”, “please proceed to the next lesson”, or ”thank you".
In that way, the module competion popup comes exactly at the end of the actual content.
This setting makes absolutely no sense as if the LMS itself encourages the learner not to pay attention to the very end of the learning material. Extending the video with fillers at the end is an option, but it will take a lot of time for many video-based courses. And then Docebo might decides to change this setting at some point and we’re left with dozens of unnecessarily extended videos.
@JeanetteMcVeigh @Mateusz.Dabrowski @francesca.vaccarino @alekwo Has anyone experienced the certificate of completion pop up now being at the end of the video material? Some of our business partners experienced the issue mentioned in this post, but upon re-testing we are not getting the pop up until the very end of the video. I can’t find anything outlining a change for this in a recent release. Thank you
@JeanetteMcVeigh @Mateusz.Dabrowski @francesca.vaccarino @alekwo @taylor.ahindla Please review the following idea in the portal and vote if of interest. I’m hoping this will help alleviate some of the concerns we’ve all found in this thread. Thank you!