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Question

Course completion

  • April 30, 2025
  • 1 reply
  • 38 views

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Hi all

I am investigating why course completion is not registering when users exit a course because we have older SCORM files.  Are other people experiencing this problem.  User have the option to click on EXIT COURSE (from within Articulate) and also Docebo provide the X option which our users fail to use due to training completed on work mobiles.

Would using SCORM1.2 be a result of the multiple course completion issues our users are experiencing.  Others using Articulate 360 are you using xAPI over SCORM1.2.

I guess it would just mean downloading 200 courses in xAPI and updating the LMS knowing that users in progress will need to restart.

Advice appreciated.

1 reply

emily.mccarthy
Guide II
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We have had this same experience but with files developed in Captivate YEARS ago and cannot be upgraded to a different format due to licensing for that program no longer being supported by us. I am interested to hear if a different fix is identified.