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Course completions not showing - when done on a mobile device

  • September 19, 2023
  • 3 replies
  • 49 views
T
Influencer I
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Has anyone had had problems with a courses that are being done on a mobile device going to completion? Also, courses aren’t bookmarking either; you must start from the beginning again. Thanks...

jgarcia

3 replies

Jtischler
Helper II
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  • Jtischler
  • Helper II
  • December 4, 2023

@tmurphy Yes we are starting to experience this exact same issue out of the blue across several courses.  Did you ever find a reason/solution?

 

jgarcia
Novice III
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  • jgarcia
  • Novice III
  • December 5, 2023

Same issue here. Another post mentioned it may be being Safari that is not playing nice. 

Jennifer Garcia
M
Novice III
  • megan.fralix
  • Novice III
  • December 5, 2023

We have the same issue and recommend using a desk/laptop instead of a mobile device as a result.

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