Question

Courses with deadlines not showing in mobile, but show in desktop

  • 17 April 2024
  • 4 replies
  • 16 views
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Hi - I have several course set up with soft deadlines for required Compliance training.  I have a task list in both mobile and desktop configured to highlight these required trainings.  The task list shows all of the courses with a deadline properly for desktop, but on the mobile app it shows no courses.  Is this normal or am I missing something?  Any thoughts or insights would be appreciated! 

4 replies

dwilburn
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Hi @afoisy we are not using task lists. Does the user see this on their homepage? Maybe check menu and / or pages to see how it is viewed in the mobile app. Or add a Task List widget to the mobile view.

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@dwilburn  - thanks for the reply!  I looked and the task list widget is on the mobile composer and I see it on the mobile device, it just says there are no items with a deadline.  But on the desktop it shows all of the required courses with deadline.  It seems to be that the deadlines are not being recognized by mobile. 

 

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Above is the Desktop View with required training based on soft deadline set in task list. 

Mobile view is below, same task list, but says 0 deadlines. 

 

dwilburn
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Userlevel 5
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According to this Creating and Managing Widget Pages – Docebo Help & Support

The widgets below are available for mobile, with some notes at the bottom.

So it looks like task list is supported, just not updating.

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