Creating Users with Docebo Connect - Adding a Manager

You should map the Docebo Username of the Manager to this field.

Example:

Let's assume you're using Email as Username when creating users in Docebo. You'll map the Email of the Manager to this field.

Assuming this is the first time you're running this recipe to create and update users, the Manager (user) must already exist in Docebo as a User before you can add them as a Manager of others. I.e., create users first without mapping this field. Then, map the Username to this Direct Manager field and run the job again.

Hi ​@Ziv !

Thank you for your response, but this did not work for us :( We still can’t tell what it’s looking for. Any other suggestions are appreciated!

We did figure this out for anyone finding this thread later! In our case, the webhook we created was pulling a field we had entered called Manager email, which was attached to the other user information being pulled into Docebo.

1. Search Docebo for the user’s manager using the “manager email” field we were getting from the webhook. Make a Custom node to create a custom action BEFORE you generate the user. We called it Pull Manager ID V1. Method GET, Path /manage/v1/managers/candidates, JSON response with search_text of Manager email. This returns several fields including Docebo’s own field manager email.
2. Put manager email as is produced from that custom node into the Direct Manager field for a  Create User in Docebo node
3. It works! (Most of the time...)

This will only work if you already have your full population and the manager already exists in the system. But it works enough for us that it’s a solution.