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CSV User Imports Not Working?

  • July 12, 2024
  • 3 replies
  • 93 views

lrnlab
Hero III
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Is anyone else having issue with import jobs? I have logged 2 jobs and they are sitting in the queue for over an hour...logged a ticket and am waiting to hear from support...

3 replies

erin.brisson
Docebian
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@lrnlab hopefully this was an isolated issue and has since been resolved? 


lrnlab
Hero III
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  • Author
  • Hero III
  • July 19, 2024

it did resolve after about 3 hours but saw the same issue again yesterday at 5:15 (took only 15 min to run) but them we had a bunch of other jobs fail overnight...logged 3 tickets so hopefully this will get resolved soon...things seems to running OK for now.


erin.brisson
Docebian
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Sorry for the recent issues. We appreciate your continued patience!