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Custom Report - Completion Date No Longer Showing

  • August 1, 2025
  • 4 replies
  • 46 views
andrew-CH
Novice II

Hi there

We have a custom report running which up-to this week has worked great.  However, for some reason it’s no longer showing the completion date even though its selected to pull through (As shown below).  I’ve deleted the old report and created a new one but the date still isn’t pulling through.  Does anyone have any ideas on why this is and how to fix it?  

 

Thank you in advance. 

Best answer by lrnlab

I heard of some issues related to LP but not sure if this is one of them. I would recommend you open a ticket with support.

4 replies

lrnlab
Hero III
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  • lrnlab
  • Hero III
  • Answer
  • August 1, 2025

I heard of some issues related to LP but not sure if this is one of them. I would recommend you open a ticket with support.

andrew-CH
andrew-CH
Novice II
  • andrew-CH
  • Author
  • Novice II
  • August 4, 2025

Thank you ​@lrnlab - I have opened a ticket with support and they are looking in-to this.

lrnlab
Hero III
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  • lrnlab
  • Hero III
  • August 4, 2025

thanks ​@andrew-CH do let us know how it turns out. 

andrew-CH
Novice II
  • andrew-CH
  • Author
  • Novice II
  • August 5, 2025

​@lrnlab  Seems that this is a known issue and the team is working on getting this resolved.  My ticket has been attached to the on going investigation so fingers it’s resolved. 

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