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Question

Deleting Asset Thumbnails in Channels

  • October 7, 2024
  • 5 replies
  • 38 views

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Hello!

Does anyone know how to delete duplicates of thumbnails when uploading assets to channels? I have changed my thumbnails for my assets several times as I play around with our look and feel, however it is keeping a “graveyard” of my old thumbnails and does not give me the option to delete like the course thumbnails do. 

Thank you in advance!

 

5 replies

lrnlab
Hero III
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  • Hero III
  • October 7, 2024

If you deleted the asset before attempting to delete the picture, that could be an issue but I would check your permissions to ensure you have the proper authority to manage images (assuming you are not a super admin)


AshlieKnight
Novice II
  • Novice II
  • January 24, 2025

I’m having this issue too.  Did you find a solution?  I’m a super admin and don’t see any options to delete thumbnails from assets, just to replace them and then they stack up as mentioned in the OG post. 


lrnlab
Hero III
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  • Hero III
  • January 24, 2025

@alexiasmarz where is this screenshot from exactly? That would be helpful. Thx


AshlieKnight
Novice II
  • Novice II
  • February 7, 2025

@lrnlab it’s from the edit asset page.  

 


lrnlab
Hero III
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  • Hero III
  • February 7, 2025

Thanks ​@AshlieKnight had a look and do not see any option to manage thumbnails on DCS assets like we do for courses. Think this is a good question to ask support about.