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Docebo Help Desk

  • June 20, 2022
  • 1 reply
  • 305 views

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Hi! Does anyone know how to contact the help desk directly? Our LMS is down due to HTTPS certificate issues on our end so we can’t log on to start a chat and follow up on a ticket we have open and need immediate assistance. 
 

thanks!

Best answer by eleonora.maggioni

Hi @simone.yaghi,

you can see your ticket from here https://help.docebo.com/hc/en-us

You should sign in 

 

and then click on your name and My activities in order to find your tickets, if you want to open a new ticket click on Support.

 

 

 

1 reply

eleonora.maggioni
Novice II
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Hi @simone.yaghi,

you can see your ticket from here https://help.docebo.com/hc/en-us

You should sign in 

 

and then click on your name and My activities in order to find your tickets, if you want to open a new ticket click on Support.