Question

Enrollment tab missing from power users

  • 24 March 2022
  • 4 replies
  • 42 views

Userlevel 3
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I opened a support ticket but wondering if others are seeing this issue.  The enroll users tab is disappearing from our power users.  I have 1 user I screenshot with the tab at 4:30 pm yesterday. At 9am today it was gone.  Noticed it missing from 1 person a few days ago. now no power users have enrollments

 


4 replies

Userlevel 7
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We had this with one user too last summer and it took them a while to trace down, was a quirk with the one user account. 

Userlevel 7
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@BHDan I reached out to our team and this seems like an isolated case. Is support still working on this for you?

Userlevel 3
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Support fixed the issue. Thanks for the replies.

Userlevel 7
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Thanks for letting us know @BHDan, glad it’s been resolved. Just curious, was there anything from the support team that you think would be beneficial to share here?

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