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Question

Enrollment tab missing from power users

  • March 24, 2022
  • 4 replies
  • 51 views
B
Influencer I
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I opened a support ticket but wondering if others are seeing this issue.  The enroll users tab is disappearing from our power users.  I have 1 user I screenshot with the tab at 4:30 pm yesterday. At 9am today it was gone.  Noticed it missing from 1 person a few days ago. now no power users have enrollments

 

    4 replies

    Bfarkas
    Hero III
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    • Bfarkas
    • Hero III
    • March 24, 2022

    We had this with one user too last summer and it took them a while to trace down, was a quirk with the one user account. 

    erin.brisson
    Docebian
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    @BHDan I reached out to our team and this seems like an isolated case. Is support still working on this for you?

    Erin
    B
    Influencer I
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    • BHDan
    • Author
    • Influencer I
    • March 31, 2022

    Support fixed the issue. Thanks for the replies.

    erin.brisson
    Bfarkas
    erin.brisson
    Docebian
    Forum|alt.badge.img+3

    Thanks for letting us know @BHDan, glad it’s been resolved. Just curious, was there anything from the support team that you think would be beneficial to share here?

    Erin
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