When I add an ILT session using our Zoom account I encounter the below error messages. Currently our Zoom account is paired to Zoom V3. Has anyone experienced this recently and if so, what is the resolution?
+10Did you change the auto generated password? That may be the issue. Or perhaps someone changed the account password?
At first, I did not change the password because it is normally the generated password. I tried to change it to the account password but I continued to receive invalid parameter password error message. We confirmed the password had not been changed and were able to log into the Zoom account with this password.
+10you can try to repair the account or if you can, recreate the event and see if that helps. It may also be due to a time/date change too close to the event. I know the Connect for Outlook app does not like that. If all else fails, please open a ticket with support
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