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Force-enrolling a customer into a ILT session when there is only 1 available

  • February 2, 2023
  • 6 replies
  • 84 views

dkraige
Helper I
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Is it possible to force a user into a particular ILT session, especially in cases where we are only going to have one session of that ILT?

 

It’s just extra clicks, and confusing, to make them have to pick a session, when there is only one to choose from anyway.

Best answer by lrnlab

unless you enroll them into the course + session as an admin, there is no way I know to bypass the “register for this this session” + “enrol in this session”.

We did change the label from “register” to “select” so it makes more sense in the process.

6 replies

lrnlab
Hero III
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  • Hero III
  • Answer
  • February 2, 2023

unless you enroll them into the course + session as an admin, there is no way I know to bypass the “register for this this session” + “enrol in this session”.

We did change the label from “register” to “select” so it makes more sense in the process.


Bfarkas
Hero III
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  • Hero III
  • February 2, 2023

We have a bunch of courses that behave this way and basically as part of our scheduling process, all users who are eligible to take it are auto-enrolled. The process is managed by a process that leverages reports and the API. They get enrolled and sent a proper Outlook calendar invite immediately with the session info. 


dkraige
Helper I
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  • Author
  • Helper I
  • February 2, 2023

Is there a reason this would not be a good idea to propose?  For one-off live events, the layering of Course/Session/Event is unnecessarily deep for the administrator, and the layering of Course/Session is unnecessarily deep for the learner.

We have learners who are missing this step.  They’re clicking on an enrollment link that puts them in the ILT and takes them to the platform to pick a session, but they are not realizing they have to pick a session, so they just close that window thinking they’re all good, and then they sit in limbo.  An admin can enroll them in the session, but that becomes a job, to constantly be looking for stragglers and enrolling them into the session.


Bfarkas
Hero III
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  • Hero III
  • February 2, 2023

Nope, go right ahead, although there are a bunch of open ideas around simplifying ilt and creation and enrollment, so might want to search around and add your thoughts to a close one. 


Stephen.Barton
Guide II
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on a very similar theme if you’d like to up-vote this idea I’d be most grateful…

 

...and this idea from @alekwo is one we can all get behind.

 


dkraige
Helper I
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  • Author
  • Helper I
  • February 3, 2023

New Idea post: