Does anyone know how I could force a user to retake a course or re-do training material when it is part of a learning plan or a different course? For example, I have a course that is part of a learning plan, and a user completed that course, but then enrolled in the learning plan. I want them to be required to re-do that course as part of the learning plan.
Question
Force users to retake a course when it is part of a learning plan
+10Only way I can think of would be to archive that enrolment record at the course level or manually reset the training materials and course status.
+2Hi
Before jumping into the exact "how," I'd love to understand the "why" behind this requirement.
In Docebo, course completions are tracked at the user-course level, not the learning plan level. This means if a user completes Course A, the system recognizes them as having completed it across the entire platform, regardless of which Learning Plan it belongs to.
Are you looking to force a retake because the course content has changed? Or is this related to a recurring compliance/certification requirement?
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