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Go Learn app bug?

  • June 8, 2022
  • 7 replies
  • 99 views

Neil Patterson
Guide I
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Hi all,

 

We use the generic Go Learn app, and have recently redesigned our main pages in HTML for better accessibility and design.  For the URL I use /pages/xx/xxxx instead of the full https://xxxx.docebosaas.com.  I tested everything, and all worked really well.  Now we get an error saying this link is not supported by the mobile app.  I notice the app has recently been updated.

My question to you is - is this expected behaviour now, or is this a bug?  Does anyone know before I raise a support ticket?

Thanks

 

7 replies

lrnlab
Hero III
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  • Hero III
  • June 8, 2022

HI @Neil Patterson  noticed some version of this too within the desktop version on pages/widgets...will keep on eye on this thread. Thx


Neil Patterson
Guide I
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Thanks @lrnlab.  I wonder if @Adam Ballhaussen or @HawleyKane have told us of a change, and we have forgotten about it? 


Annarose.Peterson
Hero III
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@Neil Patterson we are using generic Go Learn app, those shortened URLs are working when I tested them.  But, we are only using them within the custom content widget on the mobile app.  I’m wondering if it is tied to just the HTML widget?


Neil Patterson
Guide I
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I just went to open the app and there’s another update waiting.  I updated and it works again, so assume it was a bug 😀


erin.brisson
Docebian
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Thanks for letting us know it’s working again @Neil Patterson


Neil Patterson
Guide I
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At the risk of having an unanswered question messing up the community stats - can you change the post to a discussion please @erin.brisson


erin.brisson
Docebian
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At the risk of having an unanswered question messing up the community stats - can you change the post to a discussion please @erin.brisson

Done! Thanks for thinking about unanswered question metrics 😉