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Question

Has anyone starting using the Mobile Learning: GoLearn QR code to mark attendance at ILT?

  • July 23, 2025
  • 1 reply
  • 48 views

I was just curious if anyone has started using the Mobile Learning: GoLearn QR code to mark attendance at ILT. We want to implement it, and we are testing it now in our Live system. We have a Branded Docebo app. 

When we check the box for use the QR code on the Event and then get the QR code from the course page, that all works fine. However when people scan the QR code (this is after the start time of the event but not before the end time) it opens our mobile app and then it just goes to course tile on their My Training plan area and not that check in window as shown in the product updates description area. The weird thing is we had one person get the correct window and check in but only one person, all others the app just opens to the course tile. 

Is anyone having the same problems, or could tell us what we are doing incorrectly? 

1 reply

  • Author
  • Novice III
  • July 24, 2025

After some further testing with our branded app and then with the Go.Learn app we believe the issue to be caused by our branded app as the functionality worked for the testers who used go.learn app with no issues. We will continue to test and see what corrections we need to make on our branded app.