Skip to main content
Question

hlsjs-lite Network error

  • February 8, 2022
  • 2 replies
  • 3471 views

brandonq
Contributor II
Forum|alt.badge.img

I can’t seem to find this specific issue when searching the community, but we have had 3 unique users from 2 unique networks have errors accessing content with the site stating: hlsjs-lite Network error.

 

Has anyone encountered this error before? I originally assumed it was something on the user network end, but since we’re seeing it more commonly I am thinking it may be something else. 

 

It’s happening with some content, but not all. The one below is an mp4 video.

 

 

2 replies

gstager
Hero III
Forum|alt.badge.img+8
  • Hero III
  • February 10, 2022

I tried to respond to this yesterday but I included a link to a site that I thought might offer some suggestions to help you. At least - I thought it was a fair place to start.

I got a message that it would be moderated but I still have not seen that post appear. My apologies.

Here is a screenshot of the page I was pointing to. Perhaps you can find it.

It offers several things to try. Hopefully - one of them may help.

I also read that trying to view using an http link vs an https link could cause that error as well.

 


erin.brisson
Docebian
Forum|alt.badge.img+3
  • Docebian
  • February 10, 2022

@gstager yes, you are correct, the link got caught in our spam filters. Here it is for @brandonq’s reference, https://windowsreport.com/fix-hls-js-error-network/. Hopefully this helps!