I am relatively new to the Docebo platform, and for the most part am finding it very intuitive. The one thing that I cannot understand is why enrollment rules function the way they do. As far as I can tell, enrollment rules only work for new users added into a group. For example, if you create an automatic group that captures 4 users in the system, and then assign that group to an enrollment rule, the enrollment rule will capture zero of those users. The only way to make that rule work retroactively is to edit the user account so that it doesn't fit in the group assigned to the rule, and then re-edit it so that it ends up back in the group. I played around with assigning an empty group to an enrollment rule and configuring the eligibility after the fact, but this does not seem to be a fix. I must be missing something here I imagine?
Best answer by nick.tosto
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