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Question

How do I report on non attendees and cancelations from ILT sessions?

  • September 9, 2025
  • 1 reply
  • 37 views

I’ve seen some old questions on this topic (3 years plus) and ideas to introduce.. but have any of these come to fruition?
I need to be able to report on no-shows AND (separately) cancellations from ILTs. As you know, there is a significant cost to these, so reporting is essential.

1 reply

lrnlab
Hero III
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  • Hero III
  • September 9, 2025

What we do is mark them as “Not attended” then archive the record so they can re-enroll when they wish to. You can also create a custom Enrolment Field to track comments, etc. These are reportable and can be made to only visible by admins.

https://help.docebo.com/hc/en-us/articles/10682431811602-Creating-and-managing-enrollment-additional-fields