How to easily unenroll multiple courses from a user perspective?

I am also interested in how this could be done.  Similar to automatic enrollment rules, there should be automatic unenrollment rules.

I havent used the CSV to mass enroll into courses, but maybe that is where “the money function” is (supporting the opposite direction).

Ok I got the answer for you.

You can mass unenroll.

Check out the UI under the CSV Import when you go into Couse Management and attempt to enroll in any course.

But the next step is the CSV….that sample file is attached here. The sample suggests that you can do multiple courses as well. And that looks pretty good.

Note though - you may want to be ultra careful with folks that have courses in progress before unenrolling them. I am not sure if the importer guards or has logic to limit that type of action (because the training material potentially is then left with some activity against it).

@dklinger Has already chimed in with the easiest option but I do want to echo the sentiments about enrollments of users in progress. Users who are in progress and are unenrolled will be unenrolled regardless of their status in the course. Their training material progress will remain in whatever state it was when they were unenrolled which means if they’re enrolled again later they might be in progress with some training materials.

One other note: 

I'm not the best API expert but using APIs and an API client like Postman you could use the enrollment/unenrollment apis to remove users from their courses.
https://help.docebo.com/hc/en-us/sections/360005441800-APIs


I think the API in particular you're looking for courses is:
DELETE /learn/v1/enrollments.

You can navigate the API browser by going to https://[yoursubdomain].docebosaas.com. If you go to the Learn drop down at the top and then go to the enrollment section you should be able to see how the call is formatted.

 

@Bart_at_Yamaha MotorThe Unenroll Users suggested by is likely to get stuck if the course is in a learning plan. My experience is that any enrollment that involves a learning plan is very limited to what can be used in a batch method. I have been told that the only work around in this case is via API.

This is the route I’d go for sure as you could also reset all the statuses first, then unenroll pretty easily with an api setup. 

HI all so after 3 years is this .csv still the only option?  In my previous LMS, I literally searched for the user on the back end, selected course enrollments, saw all of them, selected the 3 courses (as example) of what I needed to unenroll them from and voila done.  This .csv for a few course for one learner seems old school for an LMS.  So just curious.  I am not a .API person so I am just happy I can fill in a .csv but so cumbersome.  Curious if in the ideas portal or not?  I can go looking.  

Having managed multiple LMS platforms, it was always odd to me that you can only manage the user to course relationship from the course in the UI. Every platform I’ve used previously would let you go to a user and manage their enrollments from there as well.

The “User Personal Summary” appears to be a legacy UI report, I continue to hold out hope that a future update to Docebo Learn will revamp this and allow for better management of enrollments from the user side. 

In our case we use course access periods for eLearning. We’ll often have a learner in multiple courses that are all expiring. They’ll ask for an extension, and rather than being able to go to the user and modify the all enrollments, we have to go into multiple courses and find/modify the user’s enrollment.

​@brandonbillings yes, it would be lovely if that Personal Summary would have a check box on the admin back end to select and then have options to enroll/complete or whatever for many courses for one user.  We just launched so we are having some inaccuracies, and the .csv takes so much time, and even more time when you have to go in course by course to unenroll someone if you don’t do the .csv.

I find you have to bounce around to so many different areas in admin to do one thing.  I used to be able to either open a user and do a ton of things or open a course and fix a group, enroll, email, prerequisite, post enrollment, literally all on one screen, here I constantly worry I am not done as I haven’t gone to all the other screens.  

I will hold out hope with you :)