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Question

How to see basic course completion data for a specific month?

  • January 20, 2026
  • 2 replies
  • 24 views

I’m trying to find a simple way of checking how many courses were completed by users in an individual branch during a specific month.

  • The Courses Dashboard would be perfect for this if the filter was for course completion dates instead of course enrolment dates.
  • The Admin Dashboard has date filters, but the data shows weekly instead of monthly completions, and it doesn’t have filters for branches.
  • The Insights tool can do this, but as we allow users to be assigned to multiple branches, the course completion data is duplicated and therefore unreliable (and its super slow).

The only option we seem to have is to export data from the Custom Reports Builder and use formulas and graphs to visualize it.

This feels like a basic LMS requirement, so its really disappointing how poor the reporting options are. Perhaps Insights was intended to address this and we’re just in an unfortunate situation.

Would appreciate any ideas, insights or options I may be missing! Thanks.

2 replies

Ian
Guide II
  • Guide II
  • January 26, 2026

Hi ​@Jon. A couple of thoughts from my side, though I’m not sure how helpful they are:

First, can I ask why you allow users to be assigned to multiple branches? I imagine you’re aware that Docebo does not recommend this, and had your reasons. But depending on what those reasons are, there may or may not be a better way.

Secondly, there may be option to streamline the Custom Reports to Excel pipeline so that updating the dashboard is just a matter of downloading a report to a specific folder, then clicking “Refresh all” in Excel, and letting Power Query do the rest. Or are you using Google Sheets instead?


  • Author
  • Helper I
  • January 27, 2026

Thanks for the response ​@Ian.

We have quite a complicated setup where we are delivering training to external companies and their partners, and some of the partners work with multiple companies. There is more history and complexity to this, but assigning users to multiple branches was the only way we could manage it.

Thanks for the idea on using Excel and Power Query. We’ll look into this option. I was hoping we could get this simple data somewhere in the system but it doesn’t seem possible for now.