We have a number of compliance trainings where users are allowed 2 attempts at a course with quiz in the SCORM file. Managers (not in the Docebo) need to see who has failed to have a chat about the status before resetting enrollment. It seems that Docebo uses “In Progress” as the status for a failed user. Is there any way to create a report detailing users who have a failed attempt at certification? From a user point of view, it’s impossible to tell which courses are locked for max. number of attempts. Anyone have any experience with this?
Answer
How to track users who failed compliance courses
Best answer by dianex.gomez
You can use the reports within the course, but I don’t see a way to view or download in mass for “report”. You can see the attemps at a user by user basis. Have you tried the Users-Training Materials report in New Reports. Not sure if it includes attempts on SCORM courses or not.
+10you can Archive that record and either leave the user un-enrolled, or re-enroll them. The archive will maintain the previous record in a static state for reporting.
You can use the reports within the course, but I don’t see a way to view or download in mass for “report”. You can see the attemps at a user by user basis. Have you tried the Users-Training Materials report in New Reports. Not sure if it includes attempts on SCORM courses or not.
Thanks
Log in to Docebo Community
Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account
Docebo Employee Login
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.