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ILT Certificates

  • September 22, 2025
  • 3 replies
  • 60 views

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If I have 1 ILT course that has 2 sessions - will learners receive 2 certificates when the complete both sessions? Or will the certificate just update to reflect the most recent session they attended?

Best answer by lrnlab

Not quite, the certificates are not updated with a new date unless you archive the first completion and re-enroll them into a new session. If you (as an admin) enroll them in more than 1 session, the first completion is what will appear on the certificate; not the second. Note that users cannot enrol in more than 2 session at a time. They must be marked as completed, have their first session attendance archived, be re-enrolled into a new session and then marked as completed. This flow will grant them 2 separate certificates for 2 different dates. Hop that make sense. 

3 replies

lrnlab
Hero III
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  • Hero III
  • September 22, 2025

Can't speak to what’s in your certificate but can say for sure they are connected to your sessions. Certificates are granted at the course level only.


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  • Author
  • Contributor I
  • September 22, 2025

Can't speak to what’s in your certificate but can say for sure they are connected to your sessions. Certificates are granted at the course level only.

So if they are connected to the sessions, when a user completes session 1, they will get a certificate and then when they complete session 2 they will get the certificate again?


lrnlab
Hero III
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  • Hero III
  • Answer
  • September 22, 2025

Not quite, the certificates are not updated with a new date unless you archive the first completion and re-enroll them into a new session. If you (as an admin) enroll them in more than 1 session, the first completion is what will appear on the certificate; not the second. Note that users cannot enrol in more than 2 session at a time. They must be marked as completed, have their first session attendance archived, be re-enrolled into a new session and then marked as completed. This flow will grant them 2 separate certificates for 2 different dates. Hop that make sense.