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ILT Enrollment Acknowledgement

  • March 11, 2026
  • 2 replies
  • 4 views

We have folks that are signing up for week long courses and are backing out during the first session of the course because they didn’t realize it was a week long commitment. To help address this, we would like to have users in someway acknowledge that they are aware and agree to the time commitment when enrolling into a course.

Any ideas on how to best accomplish this?

2 replies

lrnlab
Hero III
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  • Hero III
  • March 11, 2026

You can,

  • include that test in your notificaitons in large bold font so if they prefer to back out, they can so do immediately after receiving the email 
  • set up an Enrolment additional field that requires the user to agree to the time commitment however this will appear for all ILT courses
  • Add some text to your course and/or Session descriptions

Moshe.Machlav
Novice III
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This is a great use case for Enrollment Additional Fields — a feature that's been in the platform for a while but doesn't get nearly enough attention.

Go to Admin Menu → E-learning → Course Management → Enrollment Additional Fields tab. Create a new dropdown field with something like "I confirm I'm available for the full [X]-day duration" as the only selectable option. Set it as mandatory and visible to learners. Then assign it to the course categories that contain your week-long programs.

When a learner self-enrolls (or when an admin enrolls them from the course enrollment screen), they'll be required to complete that field before the enrollment goes through. It's a lightweight friction point — just enough to make people pause and acknowledge the commitment without adding a heavy process.

A few things to keep in mind:

  • This field won't be prompted if users are enrolled via enrollment rules, enrollment links, learning plans, or e-commerce purchases. So if any of those are part of your enrollment flow, you'll want to account for that separately — a pre-course notification with the time commitment details works well as a complement.
  • You can create up to 50 enrollment additional fields, and the available types are dropdown, text, date, free text, and iframe.
  • The data captured is reportable — in the custom report builder, use the Users–Courses dataset and look under "Enrollment Fields" in the filter/view options.

I've set this up for a few organizations running multi-day ILT programs and it consistently reduces early drop-offs. The key is keeping the language direct — don't bury it in fine print. Something like "This course runs Monday–Friday, 9am–4pm. Select 'I confirm' to proceed" tends to land well.

One bonus tip: pair this with a course description update that clearly states the time commitment at the top, and consider adding a reminder notification 48 hours before the first session. The enrollment field forces the acknowledgment; the notification reinforces it.

More detail on the setup here: Creating and managing enrollment additional fields

Happy to go deeper on any of this.