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Hi All,

I’m trying to import 5 rows (Title Fields are defined as 1st row) from a .CSV file.

Mapped out all the fields/columns required, but then receive an error file via email (another .csv) and all that appears in it is 5x ‘User does not exist’.

All except 1 user already exists in Docebo (for testing), but even that one was not added. 

Any help is greatly appreciated! Thx.

I had the same problem over and over again when I uploaded my CSV file. I contacted support via chat and they helped me tremendously. They might have to go behind the scenes and look at your error and fix it for you.


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