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Inactive Branch leader and users

  • October 23, 2024
  • 3 replies
  • 35 views

lvaccaro
Novice I

I have our branches set up by our senior leadership. Our CPO resigned but there are still inactive users in her branch so I cannot delete her branch. What is the best practice for deleting a branch with inactive users. Do you create an inactive branch and move them Inactive users over?

Best answer by lrnlab

Agree. you kind of answered your own question. Since a branch cannot be deleted if there are users attached to it (active or not), you will need to move those users to another branch before you can delete it.

3 replies

sigamoline
Helper II
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  • Helper II
  • October 24, 2024

Hi @lvaccaro ,

We created an “Obsolete” branch. We remove inactive users from their current branch and move them to the “Obsolete” branch. That works well for us.


lrnlab
Hero III
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  • Hero III
  • Answer
  • October 24, 2024

Agree. you kind of answered your own question. Since a branch cannot be deleted if there are users attached to it (active or not), you will need to move those users to another branch before you can delete it.


lvaccaro
Novice I
  • Author
  • Novice I
  • October 28, 2024

Thanks for your feedback! I will go ahead with that suggestion.