We have a small number of courses that are waitlisted. The internal team reviews the courses to determine if the registrants get approved into the course or not. I understand you can view the waitlist inside Docebo. Is there anyway an email can be triggered to a shared inbox when someone is added to the waitlist? Is this possible?
Best answer by lrnlab
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+7
yes there is one called, “user waiting to be enrolled in a course”...it should work with approvals.
Following up on this question, we noticed by complete accident that a user had been waitlisted. No notification had gone out.
Is there a way to set up a notification to a SuperAdmin?
+7
Following up on this question, we noticed by complete accident that a user had been waitlisted. No notification had gone out.
Is there a way to set up a notification to a SuperAdmin?
if you're asking about the notification cited above, there should be an option to send it to supers when you configure it. Remember that if you want the same notification to go to 2 different audiences, you must create 2 versions; one for each audience.
Following up on this question, we noticed by complete accident that a user had been waitlisted. No notification had gone out.
Is there a way to set up a notification to a SuperAdmin?
if you're asking about the notification cited above, there should be an option to send it to supers when you configure it. Remember that if you want the same notification to go to 2 different audiences, you must create 2 versions; one for each audience.
Thank you, that is exactly what I was looking for. I am running into an error at the moment:
+7
you need to configure the email...the next button goes to the next page so you need to click the “Email” tab on the right to create your email. A little confusing, I know...
I did that, still receiving an error so I went completely out and back in and still seeing the message. I’m chatting with Docebo now…
+7
I did that, still receiving an error so I went completely out and back in and still seeing the message. I’m chatting with Docebo now…
did you make sure to fill in the required fields?
that’s usually the cause...
I did that, still receiving an error so I went completely out and back in and still seeing the message. I’m chatting with Docebo now…
did you make sure to fill in the required fields?
that’s usually the cause...
I did. We discovered that our internal IT needs to adjust some our settings. Thanks so much for your help
+7
ah!
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