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Is anyone else having issues with reports right now?

  • April 9, 2024
  • 11 replies
  • 152 views

NateC
Helper I
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Anytime I try to access the New Reports page I get error messages and then a screen saying ‘No luck, try again later’. I’ve already submitted a ticket but i’m wondering if i need to warn the rest of my colleagues, or if it’s just on my end. So is anyone else seeing this?

Thanks!

11 replies

dwilburn
Guide III
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  • Guide III
  • April 9, 2024

Just checked and mine is working fine.


monica.cheek
Helper I
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I had issues too and cleared my cookies/cache and retried and all is well. 


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  • Contributor III
  • April 9, 2024

Yes, getting 3 red bars at the bottom of the screen saying “server error”. Tried it in Chrome and Edge. Both get it, but Chrome only shows the red bars and I can’t verify the error itself.

 


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  • Contributor III
  • April 9, 2024

 


Hiroko Obo
  • Newcomer
  • April 10, 2024

@JasonHailer Getting Same error with 3 red bars.
 

 


  • Novice II
  • April 10, 2024

yes. I am getting the same error. I have tried clearing my cache but it didn’t work. We have a daily report that didn’t get sent today. Is this going to be fixed? Thank you


I have the same issue


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  • Novice III
  • April 10, 2024

We had problems with our reports not running on Monday but everything seems to be work okay now (fingers crossed!).


sigamoline
Helper II
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  • Helper II
  • April 10, 2024

I cannot get on the platform at all.


emily.mccarthy
Guide II
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We cannot access our platform at all right now. 


Hiroko Obo
  • Newcomer
  • April 11, 2024

@NBouttell  Our report defect also seems to be resolved today for some reason..