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Question

Language change not working

  • February 17, 2025
  • 1 reply
  • 31 views

Hi All,

Has any one every had an issue where one learner can not change the language of the platform ? I have screen shared and they are doing this correctly however it defaults back to English and does not go into the selected language. 

I have logged in as the learner and can change the language fine.

 

The functionality is there it just wont change - i am unsure what it could be 

1 reply

  • Author
  • Novice III
  • February 17, 2025

found the answer !

INFORMATION SHOULD ANYONE HAVE THIS IN THE FUTURE :-)  

 

Mozilla Firefox was being used it wont allow the language change to work- worked fine on Microsoft