Skip to main content

Learning Plan Page is Lagging

  • February 13, 2024
  • 13 replies
  • 222 views

TFinley
Novice II

We are experiencing significant lag when accessing the Learning Plans page. First, it was a blank page, then a 504 Gateway Timeout error. It’s now loading, but at a snail's pace.

13 replies

Forum|alt.badge.img+4
  • Helper I
  • February 13, 2024

We are experiencing the same issues. 


Scott Foster
Influencer III
Forum|alt.badge.img
  • Influencer III
  • February 13, 2024

Same here. I can’t get into certificates or question bank.

 


  • Novice II
  • February 13, 2024

We are experiencing this issue as well. Also had some delays in loading the our homepage and load times in general


TmunozBDS
Novice III
  • Novice III
  • February 13, 2024

Same here. Noticed this on the Notification and New Reports page.


Scott Foster
Influencer III
Forum|alt.badge.img
  • Influencer III
  • February 13, 2024

Status page says everything is fine…

 


jguffey
Novice II
Forum|alt.badge.img
  • Novice II
  • February 13, 2024

We’re having issues with Reports within courses not coming up.


KMallette
Hero II
Forum|alt.badge.img+9
  • Hero II
  • February 13, 2024

I’m having issues with the External Training page appearing.


  • Newcomer
  • February 13, 2024

I’m observing lagging/slow loading issues across the platform. 


trose23
Helper III
Forum|alt.badge.img+3
  • Helper III
  • February 14, 2024

Although it doesn’t seem to have an official Known Issues post, they have communicated that there’s a partial service disruption resulting in latency issues and 5XX errors in the US (Virginia) service region.  I’ve been getting updates from Docebo System Status, which I’m subscribed to.

 

The issue has been ongoing since at least around 12:30PM EST 2/13/24 or earlier, and still isn’t resolved.


TFinley
Novice II
  • Author
  • Novice II
  • February 14, 2024

 


Forum|alt.badge.img+2
  • Contributor III
  • February 14, 2024

Is anybody outside of the US having issues as I am finding some of the pages very slow to load?


JEntis
Helper I
Forum|alt.badge.img+4
  • Helper I
  • February 14, 2024

We are in the Eastern half of the US, still experiencing significant lag or incomplete loading on certain areas of the platform (Learning Plans and the Central Repository mostly). I know they’re working on the problem, it started yesterday afternoon. Hopefully it’s resolved soon.


Forum|alt.badge.img
  • Former Docebian
  • February 14, 2024

Hi all, thank you for diligently tracking this issue via the Docebo Status page and bringing your concerns to the community! We now have a Known Issues post up, though the Status page will have the most up-to-date information.