We currently use the automation app to update/bring across our user data from our HR system (MHR/iTrent) at 2am-ish every morning. This transfer includes new starters who come across as new LMS accounts on their start date.
We were hoping to grant LMS access to new starters prior to their start date so they could complete certain elearning modules, but have been told by MHR that this cannot happen via the automation app as new starter records prior to their start date are classed as applicant records and will not be created in the LMS?
From what they are saying, it sounds like a Docebo issue and they have suggested I raise this as an idea on the Forum.
Before I do this, has anybody else managed to do this via automation? We do not want to create accounts manually as we are a Local Authority and have a lot of new starters coming over to the LMS every week!
Best answer by lrnlab
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