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Managers Can't View My Team

  • April 27, 2022
  • 2 replies
  • 92 views

KatieD
Influencer I
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Good morning! We have extended enterprise clients that use their own subdomain of our site like subname.company.com/theirname- when mangers attempt to view My Team, they just get a spinning circle. I am able to reproduce this when I log in as them. If I login as them and login to our site url, they are able to see My Team. 
The customer that reported it said it started about a week ago. Is this a known issue?

Best answer by lrnlab

Hi @KatieD this is a known issue. We logged a ticket for this a few weeks ago. It affects all sub domain users unfortunately. I think awe are expecting a fix tomorrow.

2 replies

lrnlab
Hero III
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  • Hero III
  • Answer
  • April 27, 2022

Hi @KatieD this is a known issue. We logged a ticket for this a few weeks ago. It affects all sub domain users unfortunately. I think awe are expecting a fix tomorrow.


KatieD
Influencer I
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  • Author
  • Influencer I
  • April 27, 2022

Great news! Thanks!