+2
I’m having some trouble getting my users to be able to see their certificate… We added certificates after the fact and I have about 150 folks who need a digital copy of their certificate…
I manually awarded the certificate for upon completion of a learning plan.. but the download certificate is not showing up…
Any idea what I should do? Anyone else having this issue?
Best answer by lrnlab
View original
+7
can you see the certificate icon on the Personal Summary > Courses page?
Also checked the “Awarded Users” page of the actual certificate to confirm hey are assigned..
+2
I apparently didn’t assign them to the learning plan… doh!
Now that I did that and they’re showing for me.. hooray!
And Thank you!
Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.