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Missing Archived Certs

  • July 31, 2024
  • 1 reply
  • 36 views

Hi - I have manually entered a new certificate for an employee. Upon trying next to find the Archived Certificate - i was unable to do so - where have they gone?

Best answer by lrnlab

You can look on the user personal summary > courses > archived enrolments (from the dropdown)...you will see the archived record and can access the cert. I checked the certificate app for an archived record and do not see them there any longer...looks like archiving removes the records from that app but not from the user personal summary.

1 reply

lrnlab
Hero III
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  • Hero III
  • Answer
  • July 31, 2024

You can look on the user personal summary > courses > archived enrolments (from the dropdown)...you will see the archived record and can access the cert. I checked the certificate app for an archived record and do not see them there any longer...looks like archiving removes the records from that app but not from the user personal summary.