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Question

Notification - Reminder for class, missing details

  • June 17, 2025
  • 2 replies
  • 42 views

Hi, 

Update suggestion!

With last week’s update on the new Notification process, we have experienced a few issues. 

Reminder for class email - Session starting: Trigger filters Only show Course or Learn plan.  We cannot view if the course is an e-learn or ILT. With hundreds of courses and sessions, it is critical we be able to identify the correct course by type. Reminder for ITL visibility  for only ILT Courses, not LP, not e-learn. 

2 replies

lrnlab
Hero III
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  • Hero III
  • June 18, 2025

was this meant to be an Idea? If yes.you should post it on this site and make sure you use the template

https://community.docebo.com/p/idea-submission-template

I agree that the new notif service has come missing parts when it comes to selecting courses. Not only can you not see the course type, you cannot search and select all, not by type only. Think these have been logged as ideas (or I may have opened a support ticket - you could do both if need greater attention to these gaps)


  • Author
  • Contributor II
  • July 31, 2025

could be considered an Idea but more of a complaint!  While programming updates it seems the production teams Always miss the fine details to make an admin role work more smoothly. 

It should be a requirement to filter every option to add courses, personnel etc. selecting branches, Active courses, e-learn vs ILT etc.  Every new update or option to search brings the entire database into the mix. Our platform has 4 enterprises, in the 2 main enterprises I manage we have 3 user -branches,  8 sub-branches, more than 2 dozen groups and as many catalogs. Its exhausting and time consuming to search and filter for every step.