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Best Answer

Notifications for Comments to SuperAdmins

  • May 20, 2024
  • 2 replies
  • 68 views

Is there any way to have comments on Assets and Courses to trigger a notification that is only sent to SuperAdmins. We always want to know when a comment comes up on any asset or course to ensure we can respond promptly. 

Best answer by lrnlab

Not sure about comments on Assets but for courses there are 2 versions you can use based on the course widgets...there is one for comments and another for Forums. From what I can see, both allows you to configure it to go the superadmins…

https://help.docebo.com/hc/en-us/articles/4429113070226-Notification-events-and-conditions#Blog.NewCommentInCourseBlog

the Forum widget seems to allow this same set-up for all 3 templates…

As for Assets, if you make the supe also the expert, you should be able to use those notifications to get them notified.

2 replies

monica.cheek
Helper I
Forum|alt.badge.img+3

We were not aware this was an option so we get copied on every notification that the system sends and we can easily respond when there is a reply to a notification.  Will definitely following this question in case this is an option.


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • Answer
  • May 21, 2024

Not sure about comments on Assets but for courses there are 2 versions you can use based on the course widgets...there is one for comments and another for Forums. From what I can see, both allows you to configure it to go the superadmins…

https://help.docebo.com/hc/en-us/articles/4429113070226-Notification-events-and-conditions#Blog.NewCommentInCourseBlog

the Forum widget seems to allow this same set-up for all 3 templates…

As for Assets, if you make the supe also the expert, you should be able to use those notifications to get them notified.