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Question

Notifications when updating users via CSV

  • January 13, 2026
  • 2 replies
  • 34 views

I need to update over 600 users with new email addresses and usernames.  I can do this via the CSV upload, but it doesn’t seem to trigger the User Modified notification I have set up to let the users know this has been done.

Does anyone know how I can easily notify these users that their username/email address has changed?

Thanks

2 replies

lrnlab
Hero III
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  • Hero III
  • January 13, 2026

Seems it only works when using the UPDATE button See this article:

https://help.docebo.com/hc/en-us/articles/4429113070226-Notification-events-and-conditions#User.UserHasBeenModified

 

You can use the Newsletter function to send out a manual email to your users.

 

 


  • Author
  • Novice I
  • January 20, 2026

Seems it only works when using the UPDATE button See this article:

https://help.docebo.com/hc/en-us/articles/4429113070226-Notification-events-and-conditions#User.UserHasBeenModified

 

You can use the Newsletter function to send out a manual email to your users.

 

 

Thanks for this - I figured that the newsletter function might be my only option.