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Question

Observation Checklist Notifcations

  • March 10, 2026
  • 1 reply
  • 5 views

We're looking to customize observation checklist notifications by assigning different notifications to different checklist types. However, it appears that the system only supports a single notification applied universally across all checklists. 

Is this a current platform limitation, or is there a configuration we might be overlooking that would allow for customization? 

1 reply

lrnlab
Hero III
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  • Hero III
  • March 10, 2026

Some notifications do not have the same triggers and recipient options as some others. If you do not see those options, than it’s likely that they are global in nature; meaning the same template is used for all users and circumstances.

https://help.docebo.com/hc/en-us/articles/ [removed by moderator] -Notification-events-and-conditions