almost looks like it would be the same message as the last one but being repeated...It is very odd...can you recreate the issue?

Each screenshot is from a different session - my coworker spotted the issue (hers is the one with 6 empty black bars) and I replicated it on my end and received just the two extra black bars. Appreciate you taking time to respond!

If you can replicate you should open a ticket with support. May be a connection issue but it could also be some kind of error message you cannot see due to the font colour on the black strip.

Good call, thank you. I’ve had more success getting quick answers here, so wanted to check if anyone else had encountered this with the new player. Thanks!